Assertive behavior means saying what we want, need, feel think or believe in ways which are direct, honest and appropriate. But also respects the rights of those we are addressing - treating ourselves and those we work with as professional adults. It’s the balance between passive and aggressive behavior.
Passive behavior has the advantage of avoiding confrontation but fails miserably at getting what you want. While aggressive people often appear to be successful, they rarely win the willing co-operation of their colleagues in the long run. Read more…
Food Safety Poster - Separate Don’t Contaminate
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