Compliance Safety Training

Defining diversity and understanding how to navigate through a diverse workforce are two very different things. It is one thing to understand what diversity is, but it’s another to hire and manage the human complexities of a diverse workforce.

In talking about diversity, we not only focus on the visible examples such as race, age, gender, and national origin, but also on not-so-visible examples such as personality style, style of interaction, lifestyle situations, education, work function, etc. It is the identification, acceptance and understanding of those differences and similarities that allow individuals to become aware of and fully use their talents and abilities to make unique contributions to work groups and organizations. Read more…

Communication is the foundation for everything we do in the workplace. It happens every day, all the time. Communication problems can have a devastating role in undermining our organizational success. And yet, most employees never receive training in the development of communication skills. The good news is that the most common communication potholes in the road can be easily spotted and avoided.

Communication Breakdown will identify and prescribe a “fix” for the seven most important communication problems that can derail your organization.

The seven common “communication breakdowns”: Read more…

Imagine a situation where you can communicate with your patients without saying a word? Or create an environment where your patients feel safe, comfortable, and free to discuss their health? Well now you can!

Day after day, your patients are communicating with you through body language - and you are communicating back to them through your body language.

Recognizing the most common body language cues can help you to understand what a patient may be thinking, but not necessarily saying. More importantly, learning body language cues can help you diagnose patients more accurately. Read more…

Assertive behavior means saying what we want, need, feel think or believe in ways which are direct, honest and appropriate. But also respects the rights of those we are addressing - treating ourselves and those we work with as professional adults. It’s the balance between passive and aggressive behavior.

Passive behavior has the advantage of avoiding confrontation but fails miserably at getting what you want. While aggressive people often appear to be successful, they rarely win the willing co-operation of their colleagues in the long run. Read more…

Tired of meetings that are unnecessary, aimless and lack productivity? Well thankfully here is a meeting opener that will help make your meetings shorter, more focused, more productive, and fun!

In this meeting opener you will see how a meeting that starts with mundane information and tasks completely bores everyone. Finally, Sally gives honest feedback about the meeting and encourages everyone to reject boring meetings and focus on innovation and creativity. Suddenly, the energy picks up and everyone begins to celebrate the prospect of holding more productive and inspiring meetings. This over-the-top video will motivate everyone to have better meetings - and you’ll laugh, too!

So don’t sit around boring meetings anymore. Join Sally and her co-workers and become more productive!

KEY LEARNING POINTS

• Make your next meeting more productive
• Motivate your people

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Conversation is a tool that gives leaders the power to translate possibility into action. This video, based on Kim Krisco’s book, “Leadership and the Art of Conversation,” demonstrates that meetings and other kinds of conversations can be highly effective tools for change. Leaders who recognize and use the power of conversation achieve positive growth and change that move people and organizations into the future.

http://www.learncom.com/productDetails.do?no=VL4020

If you have reviewed this product please comment below or select the comment count.
For more information please contact us- Thank you.