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SKU: CUS011-DVD-ESP	The Secret: Customer Service Uncovered DVD by Coastal Training / DuPont, This program depicts scenes with three different settings - technical support, banking and retail, this dramatic training program examines and provides solutions to common service problems that test the patience and resolve of your service personnel. ... more info $745.00

SKU: CUS013-DVD-ESP	Quality Service in the Public Sector DVD by Coastal Training / DuPont, Visit a variety of settings and see how service principles apply to each situation. Whatever industry you're in, Quality Service in the Public Sector can boost your employees' customer service skills. ... more info $745.00

SKU: BAK004-DVD-ESP	Back Safety: Lift Well, Live Well Training DVD by Coastal Training / DuPont, Get prevention techniques now before the pain sets in and hurts operations and profits. This program shows how you can 'head off' back pain through common sense and practical advice. ... more info $495.00

SKU: CUS013-DVD-ESP	Telephone Courtesy Pays Off II Video by Coastal Training / DuPont, Here is a story of an irate customer, who is threatening to stop doing business with Barb's company. The irate customer was at the nasty end of poor telephone service conversation with one of Barb's staff members. ... more info $745.00

SKU: CUS015-DVD-ESP	Difficult People: How to Deal with Them DVD by Coastal Training / DuPont, This program, based on the best-selling book Coping with Difficult People by Dr. Robert M. Bramson, examines useful skills in dealing with these so-hard-to-handle people. ... more info $745.00

SKU: CUS028-DVD-ENG	Coping with Difficult People Part One DVD by Coastal Training / DuPont, Know-It-Alls, experts, complainers, just to name a few people who drive you nuts and whom you wish not to meet at work. But meeting them is inevitable, and like it or not, you have to deal with them properly. ... more info $450.00

SKU: JIT000-DVD-ENG	The Consultant: Just In Time Information Program I Personal Issues Training DVD by Coastal Training / DuPont, Equip your managers with the answers they may need to handle personal, discrimination, conflict, and job performance problems they face every day. ... more info $495.00

SKU: BUS012-DVD-ESX	It's A Matter Of Survival Training DVD by Coastal Training / DuPont, This DVD program instructs your school bus drivers about precautions of dealing with children ages 5 to 7. ... more info $225.00

SKU: BACC01-DVD-ESX	Back At Work DVD by Coastal Training / DuPont, This program will help you to stop carrying the burden of back problems now. Review proper lifting procedures and help your workers realize that a proper lifestyle can prevent back injuries. ... more info $495.00

SKU: BAK002-DVD-ESX	It's Your Back, Don't Break It: Back Safety For Home Health DVD by Coastal Training / DuPont, Designed specifically for employees in the home healthcare industry, this program explains how to lift and move patients safely. ... more info $295.00

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