Help supervisors conduct difficult conversations with confidence through Providing Performance Coaching. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation.

Giving feedback to employees can be tricky. No one likes to discuss negative feedback, and because we don’t normally focus on positive feedback, it can be uncomfortable as well.

This program addresses giving employees honest feedback using a performance coaching environment. Supervisors will learn to give direct, tactful and honest feedback to employees, whether it is performance improvements or praise.

In addition, the video features advice from industry professionals, including labor law attorneys, social psychologists, and professors of Human Resources.

Conquering Difficult Conversations: Providing Performance Coaching is available on DVD.

DVD Main Menu

• Play Program - Plays entire main program.
• Chapter Selections – Allows easy access to specific subtopics for more focused training.
• Supervisor Q&A - Shows various supervisors asking questions about additional difficult conversations, allowing for additional learning opportunities for the audience.

DVD Benefits

• Is adaptable to a variety of training situations: can be used for group training (with a DVD player and monitor) or individual training (on a PC with DVD capability).
• Includes extra “DVD-only” training materials, which adds training options and helps improve trainees’ retention.
• Displays superior picture and audio quality to keep trainees engaged.
• Features instant rewind, fast forward, and search controls to save you time.
• Durable disc is not susceptible to magnetic fields and is heat resistant.
• Transports easily because of its compact size.

The Basic System Requirements are:

• A 400 Mhz or faster Intel- compatible CPU
• A video card with AGP architecture and at least 4 MB of onboard RAM
• At least 128 MB of system RAM (Windows 2000, XP and Vista users - 256 MB or more is recommended)
• Windows 98 SE, Windows 2000, Windows Millennium Edition, Windows XP or Windows Vista (most software DVD decoders have either reduced function or no support under Windows 95 and Windows NT 4.0)
• The latest version of Microsoft DirectX
• A DVD-ROM drive (DVD discs cannot be read by CD-ROM equipment)

Providing Performance Coaching also includes the following:

• (1) 34-Minute, Closed-captioned video - Available on DVD (with extra bonus features), the program combines engaging video and editing technology with expertise from industry professionals at all levels.
• (1) Training Guide - Provides background information on personal issues and gives a brief overview of the video.
• (10) Supervisor Fact Sheets - Recap recap key points from training and make a convenient reference.